Heya vs. GOMO vs. Giga vs. SIMBA SIM-only Plans: Comparison and Verdict 2024

What is Heya?

Heya is a spinoff brand by Singtel, which is reassuring if you’re venturing away from the big three telcos for the first time in your life and want the guarantee of a decent network. They offer contract-free SIM-only plans that are quite affordable.

Their plans include access to Singtel's network, which the company claims is Singapore's fastest and largest.The Heya app allows users to manage their usage, view their balance, and top up their account. Some plans include free credits, roaming data, and IDD minutes. 

Heya Network Coverage

Since heya is an MVNO that rides on Singtel’s network infrastucture, the network coverage and speed you can expect is identical to Singtel’s mobile network.

As Singapore’s largest telco, Singtel has the most extensive outdoor coverage comprising over 99% of populated areas in Singapore. With over 1,400 LTE-enabled stations, you can expect a strong, reliable 4G LTE connection islandwide when outdoors.More importantly, Singtel also has superb in-building coverage comprising over 3,000 indoor stations, including MRT stations and tunnels. This means you can enjoy a stable, fast LTE connection even when underground in train stations.

Heya SIM-only Plans & Pricing

The heya plan is a no-contract, SIM-only 4G plan that costs from $10 and comes with the following goodies:

These ultra value-for-money offers are godsend for those who stream lots of videos on the go or don’t have a broadband connection at home and don’t want to fret about exceeding data limits.All heya SIM Cards come with a recurring base plan:

• $0 (Usual Price $3)
  

• Free Incoming Calls

All heya SIM cards are valid for 60 days.With heya, you need to manually renew your plan every month by topping up the minimum $10 for the data pack to remain active.

>>Get Heya Plans

What is GOMO?

GOMO is a simple no-contract SIM only plan that is brought to you by Singtel. GOMO is also one of the newer SIM-only mobile plan telco providers that are data-heavy and price competitive. Being on GOMO doesn't mean that you won’t be able to buy a phone at an affordable price.You can still use Singtel PayLater to pay for your phone in easy instalments.

The only catch is that Singtel Gomo has a bad reputation when it comes to service quality. The cellular company is known for network related issues and bad customer service. However, the company has been making an effort to improve its service quality.

GOMO Network Coverage

GOMO piggybacks on Singtel’s 4G and 5G networks.Available indoors, at over 700 buildings.Singtel 5G is accessible underground in NEL, EWL and NSL MRT.

GOMO SIM-only Plans & Pricing

Two of Gomo’s mobile plans operate on the Singtel 4G network, but there is three Gomo plan that has Singtel 5G. All Gomo plans have no contracts and operate on 30-day renewal cycles. They come with free caller ID, incoming calls and inbound SMS. 

1) 4G plans

2) 5G plans

One of the best things about Singtel’s plan is that they will not charge you a dime above $20. There are not any hidden fees that you have to worry about. You get everything for no more than $20.

>>Get BOGO Plans

What is Giga?

Launched in May 2019,Giga is a fully digital mobile service provider from its parent company-StarHub,created to provide consumers with a better, simpler, more intuitive mobile experience - from products, features, payment modes, delivery tracking, digital engagement to customer service. Giga is committed to provide the customers with a mobile service that feels good, and to keep them connected through their daily lives. 

At this time, it offers simple no contract SIM-only plans at a competitive price. The rollover feature enhances the value proposition, enabling users to maximize their data usage without worrying about monthly limits.

Giga Network Coverage

Giga customers can enjoy wide and extensive 5G coverage across the island, powered by StarHub – Singapore's Fastest Network.As of November 2023, Singtel provided the best 5G coverage experience across Singapore, with a score of 8.3, followed by StarHub and M1. 

StarHub was the first to make 5G a reality in Singapore in 2020, introducing the revolutionary network to the market with over 50% of network coverage during its initial trial period. The coverage has swiftly grown to over 99% today, as 5G usage has surged with growing recognition for its benefits amongst people in the country. However, there’s a little caveat here as the claim is for outdoor coverage only.

Giga SIM-only Plans & Pricing

There are five main SIM-only plans on offer, which all operate on 30-day renewal cycles. All Giga mobile plans come with free caller ID, incoming calls and inbound SMS. And all Giga plans are contract-free and eSIM enabled.

1) 4G plans

2) 5G plans

>>Get Giga Plans

What is SIMBA?

Formerly known as TPG Singapore, SIMBA Telecom is the primary business entity of Tuas Limited (ASX:TUA). SIMBA Telecom is Singapore’s 4th fully licensed mobile network operator with full 4G and 5G spectrum rights. Its overall efficient approach provides it with the unique ability to offer the best-value-for-money mobile plans with generous inclusions such as free data roaming and unlimited mobile-to-mobile calls, while in-house engineering expertise and focused network investments have ensured continued innovation and network coverage that meets and exceeds the Infocomm Media Development Authority (IMDA) obligations.

SIMBA Network Coverage

SIMBA has been known for a pretty terrible internet connection.So, if you want reliable coverage,you’ll probably avoid SIMBA, even though they have some of the best bang-for-buck plans, and go for Singtel or the MVNOs riding on its network.

SIMBA SIM-only Plans & Pricing

SIMBA's plans include roaming data to over 130 countries, unlimited local mobile calls, and free SMS to SIMBA.SIMBA offers SIM-only plans and SuperRoam plans. SIMBA also provide Seniors Digital Plan for those aged 60 and above. Here are the detail of SIM-only plans: 

SIMBA's plans are contract-free, have no hidden charges, and don't require a port-in fee. However, SIMBA may withdraw plans at the end of a fixed-period contract, and they can change roaming destinations and charges at any time.

>>Get SIMBA Plans

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Heya vs. GOMO vs. Giga vs. SIMBA SIM-only Plans: Comparison Side by Side

1. Data Speed and Performance 

Heya and GOMO are on Singtel, Giga is on StarHub, SIMBA has its own mobile network. Singtel is the fastest for download and upload speeds, with StarHub a distant second,and SIMBA(TPG) with the noticeably slowest speeds overall.

On average, the download speeds of Heya and GOMO between 100Mbps to 300Mbps, which is blazing fast. The two carriers deliver the same fast experience as Singtel’s mobile network. Latency clocks in at a responsive 12 to 35ms.Streaming YouTube videos at 1080p resolution was smooth and stutter-free both outdoors and during MRT train rides between stations. Similarly, making WhatsApp video calls did not face any lag or pixelation issues.

2. Calls Value

The best overall call value for these competing mobile providers comes from Giga.Giga SIM Only plan comes with 1500 minutes of outgoing local calls. Incoming calls are included as a plan perk. GOMO’s best value mobile plan for calls is the SIM Only 5G plan, which comes with 1,000 minutes of local outgoing calls. Incoming calls with GOMO are included. 

For one that is freely available, consider the Simba SIM Only plan, which has up to 500 minutes of outgoing local call minutes.The Heya has yhe least calls value.

3. Roaming

There are no additional surcharges for Heya roaming.You can et up to 5GB of roaming data to use in Malaysia, Indonesia and Thailand.And You can also  purchase multiple 1GB roaming data add-ons as needed for overseas trips.

GOMO SIM-only plan roaming data across Malaysia, Indonesia, Thailand, Taiwan & Australia. Giga's 5G plans come with FREE monthly roaming to five favourite destinations: Malaysia, Indonesia, Thailand, India and South Korea!If you need more roaming data, we have 2 attractive roaming packs available across 48 destinations:gigaRoam APAC pass and gigaRoam ROTW.

All SIMBA mobile plans include roaming data to Malaysia and up to 60+ other countries, with no hidden fees.Roam worry-free and stay connected as soon as you arrive at your destination. Plus, make calls to and from Singapore without paying roaming charges by using VoLTE or SIMBA Voice App.

4. International Calling

You can enjoy up to 500 IDD minutes to 9 countries with Heya $13 Plan.For those who want to keep in touch with people overseas, GOMO offers International Direct Dial (IDD) to 50 countries, plus global SMS.Go the distance with GOMO's affordable IDD rates starting from $0.05/min and Global SMS at $0.15/SMS.On the other hand,Giga does not offer international calling.

You can call home & talk all day with SIMBA All-Day-Low IDD rates. Unlike other telcos that charge you by the minute, their IDD rates are chargeable in blocks of 30 seconds. Simply recharge your SIMBA wallet to make IDD calls. If you need more IDD minutes, the SIMBA Super IDD Pack gives you 500 IDD minutes at only $5!

Heya vs. GOMO vs. Giga vs. SIMBA Comparison Table

Conclusion: Which SIM-Only Plan is Best for You?

Because the value of plan inclusions is personal preference, there’s no clear winner here.Heya is absolutely worth signing up for if you use large amounts of data monthly and want maximum savings in your mobile plan cost. With the 100GB for $10 deal, it lets you say “Heya” to more data while paying less!

GOMO's no-contract plans provide you with the essential features of a mobile plan, without any unnecessary extras or fancy add-ons.These plans are great for students, young working adults and even elderly parents.

Frequently Asked Questions

Is Giga under Singtel?

Yes. Giga is a fully digital mobile service provider from its parent company, StarHub. 

Can Giga receive calls when overseas?

Giga does not offer roaming calls and SMS packs. Only roaming data services is allowed on the giga plan. Good News! You'll be able to receive incoming SMS for free not just in 48 supported roaming destinations, but in more than 230 destinations!

Does Giga have free roaming?

Yes. Your free monthly roaming is automatically activated on arrival and automatically deactivated once fully utilised to prevent unnecessary charges and bill shocks. Your data roaming usage can also be tracked in real time via the giga App.

Does Giga have 5G coverage?

Yes. They offer 5G plans, at 4G prices so you can surf seamlessly on giga's 5G network with nationwide coverage, powered by Singapore's Fastest Network! The countries included in the monthly roaming entitlements are: Malaysia, Indonesia, Thailand, India and South Korea.

Is GOMO under Singtel?

Yes. GOMO is one of Singtel's subsidiaries, and it offers contract-free mobile. 

Is GOMO considered Singtel?

If you're budget conscious, GOMO has more affordable options while keeping you on the same reliable Singtel network.

Does GOMO have 5G?

Yes.

Does GOMO have an eSIM?

Yes. Sign up for any GOMO plan on gomo.sg/mobile and select "eSIM". Download the eSIM onto your device with the email installation guide for a seamless experience!

Can I use GOMO data abroad?

If you have an active roaming offer, you can use your international GBs depending on the offer you've availed and your location.GOMO Roam is available in over 160 destinations!

Does GOMO have roaming?

Yes, you can avail of multiple roaming promos, whether it's non-country-specific or country-specific promo! But do note that if you avail multiple roaming promos for the same country, whichever promo has the earliest expiry date will be the first one to be consumed.

Is Heya under Singtel?

Yes. Heya is a postpaid SIM only mobile plan provided by Singtel Mobile. 

Can GOMO be used overseas?

To use data roaming overseas you will need a GOMO plan with bundled roaming data or a roaming add-on (“GOMO Roaming”), which can be purchased via the GOMO mobile application. 

Is GOMO 5G or LTE?

Yes.

Does Heya have caller ID?

Yes.

Does Heya have VoLTE?

Currently, all MVNOs/sub brands on M1 and Starhub network have enabled VoLTE. Singtel's sub brand GOMO and Heya have also enabled VoLTE except while this option is still unavailable on it's MVNOs.

How to top up Heya SIM card?

You can choose to top up via your credit/debit card as well as eNETS anytime, directly on Heya app.

Which telco is SIMBA using?

TPG Singapore.

Is SIMBA 4G or LTE?

The use of SIMBA mobile services requires an unlocked 4G/5G device with SIMBA supported network bands (LTE: Bands 8 & 40; NR: n1).

Which country is SIMBA free roaming to?

SIMBA SuperRoam 50GB comes with 10GB roaming data to Australia, Indonesia, Malaysia, Thailand, Taiwan and Vietnam and additional 40GB roaming data to Malaysia.

How much is SIMBA port out fee?

$30.

Can I port my number from Singtel to Giga?

Yes. Ensure that your existing number is an active postpaid number (prepaid numbers are not supported) Remember not to cancel your line with your ex-telco. Giga will handle the rest of your porting process for you and you will be notified via email and SMS once completed. 

Can I switch from Giga to GOMO? 

Yes.

【Read More】

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