Singtel vs. StarHub vs. M1 SIM-only Plans: Comparison and Verdict 2024
There are three main network providers in Singapore: Singtel, StarHub and M1.They were extremely popular due to their stable market share and sound financial standing.Each brand has unique features and they all share qualities such as extensive coverage around the country and varying phone plans.With no contract SIM-Only plans, you’re free to jump around the moment you spot a better deal.The most important is that SIM-only plans are cheaper than traditional two-year mobile data contracts from the three big telcos offering handset discounts.Anybody who cares about saving money should sign up for a SIM-only plan.
So which SIM-only plans in Singapore is the best?How do you choose what’s best for you?Which has the cheapest SIM-only mobile plan?Which SIM card is best in Singapore for tourists?Singtel vs. StarHub vs. M1:which Telco in Singapore has the best coverage?Which is the fastest network in Singapore?What is the difference between Singtel and StarHub SIM-only Plans?What is the difference between StarHub and M1 SIM-only plans?Today, I’ll discuss and compare the SIM-only plans of these three companies so you can see at a glance which would suit your needs and maximise your savings.
What Is A SIM-only Plan?
SIM-only plans are postpaid plans that package data, talk time, and SMSes at a fixed monthly cost.They function like traditional mobile phone contracts, but you’re not locked into any minimum contract period.So you are free to switch telcos or mobile plans as and when you wish with no penalty.
Comparing to the more traditional postpaid (2 year contract) plans, SIM-only plans typically provide more SMS and Talktime along with the data, and prepaid plans which charge for data usage at exorbitant prices. If you are a heavy data user, SIM-only plans are a good choice for you.
Of course, there are also downsides to switching such as the time taken for the SIM card to be delivered, and not having reception and data during the downtime waiting for the setup and activation.
What Is Singtel?
Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries.For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV.The company was founded on March 28, 1992 and is headquartered in Singapore.
Singtel is the oldest and largest telecommunications provider in Singapore. It is one reason why it is so common among both Singaporean locals and expats. Singtel has lots of mobile plans including the postpaid and prepaid options allowing consumers to pick the options that are best suited to their needs. The network is very reliable and they offer extensive roaming.
Singtel 5G Network Coverage
Singapore is the first in the world to achieve full 5G coverage.Singtel's 5G network now covers more than 1,300 outdoor locations and provides signal in more than 400 buildings and train tunnels.
Singtel has achieved many firsts in Singapore’s 5G journey, from launching the first pilot network in July 2018, the first standalone network in May 2021 to providing 5G in the North East Mass Rapid Transit Line that runs entirely underground in May 2022. And the Widest 4G network coverage reaching 99.9% of Singapore.Singtel LTE900 covers 99.9% of the island with better mobile signal penetration, which means you’ll enjoy a consistent connection indoors and underground.
Singtel SIM-only Plans
Singtel has launched new 5G mobile plans that are no-contract and SIM-only, and the telco has bundled a swath of add-ons based on its customers’ needs.The new Singtel SIM-only plans are categorised as Core (S$40 per month), Plus (S$55 per month), and Ultra (S$80 per month). As you go up in pricing tiers, you are allotted more local mobile data, overseas roaming data, talk time, and SMSes.While optional, these plans are compatible with phones purchased through Singtel’s PayLater programme, along with a monthly cashback to entice its customers. One cashback applies to one device per no-contract, SIM-only plan.
There’s a fourth plan called Lite (S$30 per month),12-month contract,but it does not have bundled roaming data, or free Caller ID, nor does the PayLater cashback apply to this tier.
Below is a breakdown of each plan and what they offer. Prices and allotments are before any promotions.
Lite Plan | Core Plan | Plus Plan | Ultra Plan | |
Network | 5G | 5G | 5G | 5G |
Data | 60GB | 150GB | 200GB | Unlimited |
Incoming Talktime | Unlimited | Unlimited | Unlimited | Unlimited |
Outgoing Talktime | 400 mins | 700 mins | 1000 mins | 1500 mins |
SMS | 400 | 700 | 1000 | 1500 |
Asia Roaming | - | 1GB | 3GB | 6GB |
Caller ID | - | Free | ||
Disney+ | 3 mths | 6 mths | 12 mths | |
McAfee Coverage | 3 mths | 6 mths | 12 mths | |
PayLater Cashback w/ device | - | S$5/month | S$10/month | S$20/month |
Price | S$30/mth | S$40/mth | S$55/mth | S$80/mth |
**The bundled roaming data covers 18 destinations: Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, Myanmar, New Zealand, Philippines, South Korea, Taiwan, Thailand, and Vietnam.
**20% OFF SIM Only Plans for Seniors 60 years old & above.
**Singtel PayLater is for Singtel customers who are SG Citizens / PR / EP with no late payment in the past 6 mths.
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What Is StarHub?
StarHub Limited, commonly known as StarHub, is a Singaporean multinational telecommunications conglomerate and one of the major telcos operating in the country. Founded in 1998, it is listed on the Singapore Exchange.
StarHub is the second oldest telecommunications provider in Singapore.It is famous for its innovation of HubID which allows easy access to public Wi-Fi and hotspots. StarHub is a common choice among people who share bundles or use public Wi-Fi often.
StarHub delivers world-class communications, entertainment and digital services. With their extensive fibre and wireless infrastructure and global partnerships, They bring to people, homes and enterprises quality mobile and fixed services, a broad suite of premium content, and a diverse range of communication solutions.
It also offers a plethora of mobile plans for entertainment and other purposes. The bundles come at very competitive pricing.All StarHub mobile plans come with free incoming calls and inbound SMS. They also include opt-in international roaming, plus unlimited data on weekends.
StarHub 5G Network Coverage
StarHub was the first to make 5G a reality in Singapore in 2020, introducing the revolutionary network to the market with over 50% of network coverage during its initial trial period. The coverage has swiftly grown to over 99% today, as 5G usage has surged with growing recognition for its benefits amongst people in the country. However, there’s a little caveat here as the claim is for outdoor coverage only.
According to Starhub, they are the most awarded 5G network in Singapore which includes 5G Video Experience, 5G Live Video Experience and 5G Availability categories in the Opensignal Singapore Mobile Network Experience Report. In the November 2023 report, StarHub recorded an average 5G download speeds of 360.9Mbps and upload speeds of 25.8Mbps. Among all the telcos, its 5G Availability was the highest at 38.6% and had also recorded the highest consistent quality at 82.7%.
StarHub SIM-only Plans
Currently, StarHub has three SIM-only Plan options available: Star Plan M, Star Plan L, and Star Plan Senior.
Star Plan M | Star Plan L | Star Plan Senior | |
Network | 5G | 5G | 4G |
Data | 150GB | 200GB | 20GB |
Outgoing Calls (Local) | 1000 mins | 1500 mins | 1000 mins |
Incoming Calls | Unlimited | Unlimited | Unlimited |
SMS (Local & International) | 500 | 750 | 500 |
Roaming | - | 2GB | - |
Price | S$22/mth | S$32/mth | S$15/mth |
**The roaming data covers 5 destinations: Indonesia, Malaysia, South Korea, Taiwan, Thailand.
Conceptually, Star Plan comes with most, if not all the inherent advantages of a SIM-only plan. Primarily, this includes the freedom to enjoy mobile connectivity without needing to commit to a new phone each time.However, should you change your mind, the option is always open, and you can choose to pick up a new device anytime via Buy Now Pay Later. This can potentially save you more than $500 compared to a 2-year contract plan, which would also normally require you to select a new phone upon subscription.
Plus, it's not just about the freedom of choice. Being able to break your payments into smaller monthly instalments – and with 0% interest on top of that – means you can enjoy even greater financial flexibility.
What Is M1?
M1 Limited (commonly known as M1; formerly MobileOne) is a telecommunications company based in Singapore. Founded in 1994, M1 was listed on the Singapore Exchange from 2002 to 2019. The company is a subsidiary of Keppel Ltd.
M1 provids a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers.Since the launch of commercial services in 1997, They have achieved many firsts – becoming one of the first operators to be awarded one of Singapore’s two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN).
Although M1 is not as old as StarHub and Singtel, it is also a very strong and well-rooted network provider in Singapore. It is the third largest telecommunications provider and its services are customer-centered. It is a cost-effective option and there are lots of mobile plans, data bundles, and value-added services to choose from.
M1 5G Network Coverage
When M1 Launched its 5G SA network in 2021, it also had 50% coverage with its 5G bid partner StarHub. M1 hit 95% coverage of Singapore in December 2022. An M1 spokesperson puts the telco's 5G coverage now at 99%.
The coverage of M1 plans is pretty decent all around Singapore. You should know that M1's network covers not all hotspots, and this can be a pain if you're in a particularly remote area as some hotspots might be unreachable, depending on your location.M1 may not have a network that’s as popular as Singtel, but it still competes with great value mobile plans.
M1 SIM-only Plans
Instead of trying to ingratiate itself with millennials, M1 has simply split their original SIM-only offering into two separate plans.
Here are two fantastic 5G SIM-Only plans that both offer 1,100 mins of free talktime and 1,100 free SMS without tying you down to any contracts. Compare both these SIM-Only plans and choose the right one for yourself:
200GB SIM Plan: If you're a data enthusiast who craves generous data allowances, this plan is tailored for you. Enjoy a whopping 200GB of data every month, ensuring that you're never left wanting more.
150GB SIM Plan: For those seeking a balance between affordability and data abundance, the 150GB plan strikes the perfect chord. With ample data, you can comfortably browse, stream, and stay connected.
All M1 SIM Only Base Plans come with free registration, incoming calls and unlimited calls to three M1 numbers. They also include unlimited weekend data and free caller number display for three months. It’s six months if you switch to M1 from another mobile provider. M1 bespoke mobile plans include free registration, SIM card and delivery.
Singtel vs. StarHub vs. M1 SIM-only Plans: Comparison Side By Side
1. Coverage
Singtel comprehensively covers urban and rural areas while StarHub is known to be strong in urban regions.On the other hand,M1 has a good focus on rural coverage hence it effectively caters to a wide range of users.
2. Data Speed and Performance
Singtel was said to be the first-ever network provider in Singapore to win the 5G Games Experience Award. StarHub came second and M1 came third based on the analysis. However, M1 and StarHub had the fastest download speeds across a range of internet platforms based on user reviews.
3. Network Reliability
Singtel's network is impressively reliable with great uptime, minimal drop calls, and consistent data service.StarHub's network is famous for low latency, making it very suitable for real-time applications while M1 has a consistently stable network.
4. International Calling
Singtel, StarHub and M1 SIM-only plans do not include international calling, but most allow you to purchase this feature. However, the StarHub SIM-only plans offer international SMS.
5. Roaming
Both Singtel and StarHub SIM-only plans provide roaming data.Singtel covers more destinations than StarHub.However,the M1 SIM-only pland do not include roaming data.Users looking to travel with an M1 mobile plan may consider a Data Passport monthly add-on, which covers 70 selected countries.
6. Customer Service
Based on consumer reviews, Singtel is recognized for its responsiveness to inquiries and swift resolution of issues raised. StarHub's strength lies in the accessibility of support channels and M1 has been noted for quick response times on social media.
7. Price
The Singtel SIM-only plans are the most expensive with a plethora of bundled offerings and subscriptions for internet and entertainment purposes.StarHub offers competitive pricing and M1 is known for affordability and quality.
Conclusion: Which SIM-Only Plan Is Best in Singapore?
The different network providers have different strengths and different offerings. So in conclusion, which mobile network is best in Singapore? This will vary for everyone and depends on individual needs and preferences. When choosing a SIM-only plan, consider how much data, talk time and SMS you really need before making the switch.
If you want fast download speeds, consider a SIM card on the StarHub mobile network. Alternatively, for a mix of fast download and upload speeds, pick a SIM plan on the Singtel mobile network.If you want choose a cheap SIM-only plan,M1 will be your choice.
Frequently Asked Questions
Does StarHub have 5G?
Yes. You can enjoy StarHub's 5G by upgrading to their Mobile+ plans or no-contract SIM only Star Plan. Simply log in to StarHub App to check if your existing plan is eligible.
Does StarHub have eSIM?
Anyone using eSIM-compatible device can get an eSIM with Star Plan. Simply choose the eSIM option when you sign up for a new line or port in from another telco. Existing StarHub customers can also switch an existing line to Star Plan and request for an eSIM.
Does M1 network cover Singapore?
StarHub hits 99% 5G coverage over Singapore.When M1 Launched its 5G SA network in 2021, it also had 50% coverage with its 5G bid partner StarHub. M1 hit 95% coverage of Singapore in December 2022. An M1 spokesperson puts the telco's 5G coverage now at 99%.
Does M1 have eSIM?
M1 supports eSIM on several iOS devices, like iPhone 14 series, iPhone 15 series and Android devices, like the Samsung Galaxy S23 series & Samsung Galaxy S24 series.
Can I port my Singtel number to M1?
Yes. Customers who are from Singtel or StarHub can port in their Postpaid number to M1. Please do not terminate your Singtel or StarHub number on your own and ensure that you are not under any binding contract with Singtel or StarHub.
How do I switch from StarHub to M1?
You need to sign the FMNP form to authorise the porting request. M1 will verify the information you have filled up in the form with your identification documents. M1 will also check that you hold the active and valid prepaid SIM card.
Do M1 SIM-only plans have a contract?
No, M1 SIM-only mobile plans don’t have a contract. Users who sign up for an M1 bespoke plan will have to sign up for a 24-month contract.
Does Singtel have eSIM?
Yes,they have.Choose a phone plan and select eSIM as your SIM type. eSIM fee will be waived for all first-time users (new number, port-in, recontract). If your contract has not ended but you want to switch to an eSIM, this is chargeable at $10.90.
Can I switch from SingTel to StarHub?
Yes.
Is Singtel network better than StarHub?
Singtel is the sole winner of the Excellent Consistent Quality and Core Consistent Quality awards, while StarHub secures Games Experience and Download Speed Experience outright.
Is StarHub cheaper than Singtel?
Generally, yes, comparable plans are cheaper from StarHub than from Singtel.
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